Privacy Policy

                                                    Toucan Insights I Digital Marketing Agency

 

Terms of Use

 

Introduction

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Terms of use: disclaimer, privacy, cookies, copyright. Important subjects for you as a user and for us as a company. 

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The use of the terms "you", "your" or "user" stands for the user of this website. The use of the terms 'We', 'our', or 'us' refers to us as the owner of the company Toucan Insights BV as well as the website www.toucaninsights.com.

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Summary Terms of Use

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Aiming to keep things simple we include a summary of the privacy policy content. This summary is not complete. The summary only gives you an indication of what to expect. The complete information can be found further down on this page.

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Summary Disclaimer

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Our website provides you with substantive information about our services and about marketing, communication and advertising in the broadest sense. At the time of creation, the information contained in the website was correct and done in good faith. However, there can still be a mistake. A spelling mistake or other type of mistake. Please, take this into account when visiting our website.

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Summary Privacy and Cookies

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We handle your data neatly and carefully. If you leave information via our website, we will also store that information. We use cookies to make our website work properly, to measure the behavior of website users via Google Analytics, to ensure that you can share articles via social media and to see if you have contact with our advertisements in, for example, Google included.

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Copyright Summary

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We wrote all the texts on this website ourselves. That takes time and money. You may therefore not just copy and use these texts for yourself or for a third-party. If you do, you must either delete said text and contact us requesting your interest in buying any text, design, or element placed in our website.

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User conditions - Disclaimer

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We continuously pay attention to the composition of our website. However, it may happen that an error remains on the website. The information shown can therefore be incomplete or incorrect. Although this could be very annoying, we cannot take responsibility for the use you that you give to our content.

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If there is a statement or opinion contained in an article, text or communication on one of our pages, it could be an opinion of the author or a third party. This does not necessarily reflects the opinion of Toucan Insights BV.

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We cannot guarantee that the information published on our website is consistent with the purpose for which this information is used by the user. We offer all our texts and other information in the state in which it actually is.

 

By this we mean that it is offered without any (implicit) guarantee, promise, indemnity with regard to their completeness, soundness, entitlement to (ownership) rights, a sufficient quality and non-infringement of the rights of third parties.

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We can and may take this website (temporarily) out of service or edit it if we think it is necessary. For example to carry out (technical) maintenance or to make an adjustment to the website.

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We exclude all liability for damage, direct or indirect, of any nature whatsoever, that arises from or is in any way related to the use of this website, as well as with the possible temporary inability to visit this website. 

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Filling in a form on this website means that - in most cases - we will contact the person who completed the form. Filling in a form does not give the visitor any rights. Even if we fail to deliver on our promises regarding the contact, we cannot be held liable for it. Not even if this failure causes affects the visitor in a negative way.

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You as a visitor to the website always remain liable for the fact that what is described or passed on by means of the form arrives at us. It is possible that, for example due to a temporary technical malfunction of the website, we do not receive a form.

 

We cannot be held liable for any damage as a result of this. In the case in which, for example, you need to notify us a change of address or other similar important notification that relates to your personal data, we explicitly ask you to (also) contact us by telephone. 

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Terms of Use - Privacy and Cookies

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Via our website we collect personal data (via forms) and we use cookies. We respect your privacy as a visitor of our website. We also handle personal data as carefully as possible. We ensure that your personal data are processed and secured safely. We do this in accordance with the requirements set by privacy legislation.

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We process personal data for the following purposes:

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• to contact you if you have requested this

• to send you information by email or post if you have indicated to us (via a form, by e-mail or another communication channel) that you wish to receive that information. This information may be in the form of an ebook, white paper, newsletter, email or a broadly equivalent communication medium with information about our field (marketing, communication, etc) and / or our services.

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We will not use personal data for other purposes. Unless you give your prior consent or if we are required or permitted to do so by law. We do not store the personal data longer than necessary to achieve the purposes stated in this privacy and cookie statement.

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We do not provide the (personal) data you provide to other parties, unless this is necessary to be able to execute an agreement or to comply with a legal obligation.

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We ensure that misuse of personal data is limited by taking appropriate security measures. Only necessary persons have access to your data. We also ensure that access to data is protected. And we ensure that security measures are checked.

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We have entered into a processor agreement with Google, including in connection with the Google Analytics and Google Ads programs, in which agreements have been made about the handling of the collected data. We have not permitted Google to use the information obtained for other Google services.

 

Google may, however, provide information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no further influence on this. More information about data processing by Google can be found in Google's privacy statement and Google's privacy policy.

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In order to conduct some marketing actions, such as sending you emails or other related marketing information we use the services of Wix and Hubspot and we could possibly use other service provider for this purposes.

 

It is possible that these service providers gain access to the information you have provided to us, such as name, e-mail address, the company where you work and the questions or comments you have asked us. These companies must also comply to the regulations of the use of your information.

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We use cookies. The cookies we use ensure that our website works properly. They ensure that you can easily and quickly share articles via social media. They ensure that we can analyze the use of the website. And they ensure that we can see if you have left a comment on our website when you clicked on one of our advertisements.

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Below we provide information about the cookies we use.

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Cookies are small information files that are automatically stored on or read by a device such as a PC, tablet, smartphone, smartwatch and all related devices that a visitor uses when visiting a website. This storage or reading is done via the web browser on the device.

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Cookies or similar technologies are used on our websites. This saves and / or reads information on the device.

 

To keep it readable, all techniques are referred here as 'cookie / cookies'. We use these to:

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• Enable functionalities of the website (technical or functional cookies)

• Analyze the use of the website and / or optimize the website (analytical cookies);

• Enable visitors to share information (blogs, for example) directly via social media (social media cookies)

• Provide the visitor with (personalized) advertisements (advertising cookies)

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The information our cookies obtain about your use of the website can be transferred to our servers or to the servers of a third party. You must agree in advance with the use of social media cookies and advertising cookies. That is why we show you our cookie bar when you first visit our website in which we provide information about our cookies and refer you to these terms of use for more information. If you continue on our website, you agree. We state that clearly.

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We use functional cookies. These ensure that various parts of the website continue to work properly and that user preferences remain known. For example, we can use cookies to load the correct fonts or to see if you have visited the website before.

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We also use cookies from Google Analytics. With this, Google gives us insight into how our website is used. The information we obtain, including the address of your computer (IP address), is transferred to Google and stored by Google on servers in the United States.

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Below you will find an overview of the cookies we could use and the parties that belong to them. For more information about the way in which these third parties handle cookies, we refer to the privacy statement of the third parties. Note: The privacy statements of these third parties can change regularly.

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• Google Tag Manager

• Google Analytics

• Google Ads

• Youtube

• Facebook

• LinkedIn

• X

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Enabling and disabling cookies

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In the browser (Chrome, Firefox, Safari, iOs, Android, etc.) you can set the storage of cookies to be enabled or disabled. Note: many websites will not work optimally when cookies are disabled.

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Removing cookies

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Many cookies have an end date. If this end date is set, the cookie will be automatically deleted at the expiry of that end date. You can choose to manually delete cookies before the expiration date has passed. You can do this in the settings of your web browser.

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Websites of third parties

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This privacy and cookie statement does not apply to websites of others (third parties), even if those websites are connected to our website via links. We cannot therefore guarantee that these other websites will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

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Inspection and correction

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If you have provided us with personal data, you can send us a request to view, change or delete this data. You can submit this request by sending an e-mail to team@toucaninsights.com or by contacting us by telephone to (+31) 20 20 14946.

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Adjustments

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We reserve the right to adjust this privacy and cookie statement in the interim. You will also find changes on this website. We therefore recommend that you consult this statement regularly. This way you are aware of all changes.

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Dutch Data Protection Authority

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If you have any complaints about the processing of your personal data, we will be happy to help you. Under the privacy legislation, you naturally have the right to file a complaint with the Dutch Data Protection Authority.

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If, after reading this privacy and cookie statement, you still have questions and / or comments, please contact us using the contact details below.

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Toucan Insights BV - Geldersekade 11, 1011 EH Amsterdam;

Phone: (+31) 20 20 14946;

Email: team@toucaninsights.com

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Terms of Use - Copyright Statement

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All texts, headings, sub-headings, quotations, overviews, images, expressions, and other passages on this website, and everything that can be equated with this, is protected by copyright. This copyright belongs to Toucan Insights. This means that texts may never be taken over, copied, made public or may be reproduced without explicit permission from Toucan Insights. In addition, all the works mentioned are subject to personality rights. On this basis, we are entitled to attribution with each publication and we can object to the mention of a different name, changes and deformations, mutilations and other damage to our work.

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Third parties who are interested in acquiring a text, an article / blog / website page, etc can submit a written request. The costs for this are at least € 875, - ex VAT or more, depending on the text in question.

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In the event of a violation of copyright, an amount of € 875, - excluding VAT, will be charged immediately for (part of a) page / article that has been used or copied unlawfully or without explicit permission. For copied headings, subheads, charts or images, an amount will be charged that is in a reasonable proportion to the aforementioned amount of € 875, - excluding VAT. These amounts are based on the average amount of work required to create our texts and the hourly rates charged by the authors involved.

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In the event of a violation of personality rights, an amount will be charged that is usually 50% of the amount used on the basis of a copyright infringement.

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If we observe an infringement of our rights, we will be entitled to the statutory interest from the moment the infringement took place until the moment of payment. If an infringing party is unwilling to pay the standard fee, legal action will be taken and reimbursement of the full cost of legal aid will be claimed. This right is legally established in Article 1019h Rv.

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Where we use third-party texts ourselves, we reserve the right, unless otherwise agreed with the author, to shorten and adapt submitted material. This applies to texts as well as any audio and video material used on this website.

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